Microsoft 365 & Copilot AI Specialist

Microsoft 365 managed IT
& AI that works for your business

SRX IT Solutions delivers secure Microsoft 365 management and Microsoft Copilot AI implementation for SMEs. From tenant management and security to custom AI agents built in Copilot Studio — we make technology work properly for your business.

✓ Microsoft Copilot Specialist
✓ Copilot Studio & Custom AI Agents
✓ Microsoft 365 & Security Expert
✓ Transparent pricing — no call centres
🩺 Free — No Obligation

Free Microsoft 365 Health Check

Not sure if you're getting value from your current IT provider? We'll review your Microsoft 365 setup in a free 30-minute call — and tell you exactly what you have, what's missing, and what you might be overpaying for.

Review your current licence setup
Check your security configuration
Identify gaps in your protection
Honest feedback, no sales pressure
Microsoft Copilot & AI

AI implementation that actually delivers results

We're not just talking about AI — we use Microsoft Copilot every day and hold a Copilot Premium licence. We deploy it for businesses, build custom AI agents in Copilot Studio, and train your team to get real, measurable value from it.

⚡
Microsoft Copilot Studio Specialist
We build custom AI agents using Microsoft Copilot Studio — tailored to your business processes. From automated client intake bots to AI-powered document assistants trained on your own data, we design, build, and deploy agents that save your team real time every day. This is a genuinely rare capability — most IT providers cannot offer this.
🔍
Copilot Readiness Assessment
Before deploying Copilot, your data structure, permissions, and governance need to be right. We assess your full Microsoft 365 environment and deliver a written report with clear recommendations.
from £600
🚀
Copilot Deployment
End-to-end Microsoft 365 Copilot deployment — licence assignment, tenant configuration, data governance setup, sensitivity labels, and permissions audit before go-live.
from £1,000
🔒
Secure AI Implementation
Copilot only surfaces data users have permission to access. We configure your permissions, sensitivity labels, and SharePoint structure so AI works safely — not exposing data it shouldn't.
included in deployment
🤖
Custom AI Agent — Standard
A custom Copilot Studio agent built for a specific business function — client FAQ bot, HR policy assistant, document finder, or internal helpdesk. Trained on your own data and deployed in Teams.
£800 – £1,500
🧠
Custom AI Agent — Complex
Multi-step AI agents with Power Automate integration — automated client intake, contract review workflows, approval processes, or agents that connect to external systems and trigger actions.
🎓
Staff Training & Adoption
Half-day training workshop tailored to your business — practical prompts, real use cases, and best practices for your sector. Accountants, solicitors, and letting agents all get sector-specific sessions.
⚡
Process Automation
Using Copilot alongside Power Automate, we identify and automate repetitive tasks — report generation, email drafting, data entry, approvals — giving your team hours back every week.
quoted per project
📋
AI Governance & Best Practices
Ongoing guidance on AI usage policies, responsible AI use, prompt libraries, and governance frameworks — so your business gets maximum value from Copilot while staying compliant and secure.
included in managed service
📊
Copilot Managed Service
Monthly Copilot usage reviews, new prompt recommendations, governance updates, agent maintenance, and ongoing staff support — keeping your AI investment delivering results long term.
£8 – £12 / user / month
How We Apply AI By Sector
🏛️
Accountancy Firms
Copilot in Excel for instant financial analysis · Custom agent trained on HMRC guidance · Automated client onboarding workflows · Report summarisation and drafting
⚖️
Legal Practices
Copilot in Word for legal correspondence drafting · Agent trained on firm precedents and templates · Automated client intake in Teams · Case note summarisation
🏠
Letting Agencies
Copilot drafts tenancy descriptions and communications · Tenant FAQ agent handles routine queries automatically · Maintenance request automation · Compliance document generation
💡
Book a Free Copilot Discovery Call
Not sure where to start with AI? We'll walk you through what Copilot can do for your specific business — no obligation, no sales pressure. Just honest advice from someone who uses it every day.
Book Discovery Call →
Service Plans

Simple, transparent pricing

Three clear tiers. No hidden extras, no vague contracts. Microsoft 365 licences billed separately at cost — full transparency, always.

Core
Essential M365 management and oversight.
£20–25 per user / month
+ licences
  • M365 tenant management
  • User provisioning & deprovisioning
  • MFA enforcement
  • Basic security policy setup
  • Monthly health check
  • 30 mins support included per month
  • Additional support at £85/hr
Response Times
  • 🔴 Critical — 3 hours
  • 🟠 High — 4 hours
  • 🟢 General — 1–2 business days
30 mins support included. Additional support at £85/hr. Min. 5 users.
Premium
Our most comprehensive plan — full IT partner with advanced security.
£80–90 per user / month
+ licences
  • Everything in Standard
  • 1 on-site visit per month
  • Priority response
  • Unlimited support during business hours
  • End-to-end starter & leaver management
  • Annual IT review & roadmap
  • Microsoft 365 Backup (mailbox, SharePoint & OneDrive)
  • Password Manager included
  • Dark Web Monitoring included
  • Huntress EDR — Managed Detection & Response
  • Monthly Security Report
Response Times
  • 🔴 Critical — 1 hour
  • 🟠 High — 2 hours
  • 🟢 General — 2 hours
Unlimited support during business hours. Out of scope work chargeable. Min. 5 users.
Microsoft 365 licences are billed separately. Business Premium is recommended for Standard and Premium clients (approx. £22/user/month). All licence costs passed through at cost with complete transparency.
Optional Add-Ons

Enhance your plan

Add any of the following to your existing plan. All add-ons are billed per user per month alongside your monthly management fee.

🔑
Password Manager
Business-grade password management for your entire team. Securely store, share, and manage credentials — eliminating weak or reused passwords across your organisation.
£5per user / month
🎓
Cyber Awareness Training
Automated phishing simulations and security awareness training for your staff. Reduce human error — the number one cause of security incidents — with regular, bite-sized training modules.
£4per user / month
🌐
Dark Web Monitoring
Continuous monitoring of the dark web for your business email addresses and credentials. Get alerted immediately if any company data appears in known data breaches.
£2per user / month
☁️
Microsoft 365 Backup
Microsoft does not back up your data by default. This add-on provides automated daily backups of mailboxes, SharePoint, and OneDrive — ensuring full recovery in the event of accidental deletion, corruption, or ransomware.
£4per user / month
📊
Monthly Security Report
A written monthly summary of your security posture — covering Defender alerts, device compliance, sign-in activity, and any recommended actions. Full visibility of your IT security in plain English.
£2per user / month
What We Manage

Everything in your Microsoft 365 environment

From identity and security to devices and email — we handle the full Microsoft stack so nothing falls through the gaps.

🔐
Identity & Access
MFA, Conditional Access, and Entra ID hardening. Your users protected properly.
💻
Device Management
Intune enrolment, compliance policies, and configuration profiles for all devices.
🛡️
Security
Defender for Business, anti-phishing, safe links, and ongoing policy management.
📧
Email & Collaboration
Exchange Online, Teams, and SharePoint — configured, managed, and kept running.
Project Services

Microsoft 365 migrations & deployments

Beyond day-to-day management, we deliver one-off Microsoft 365 projects — migrations, deployments, and integrations. Everything scoped, quoted, and delivered properly.

📬
Mailbox Migrations
Seamless migration of mailboxes to Exchange Online from any source — Google Workspace, on-premise Exchange, or another provider. Minimal disruption, zero data loss.
📁
SharePoint Setup & Migration
SharePoint Online design, build, and migration of existing file shares or legacy SharePoint environments. Structured, organised, and easy for your team to use.
☁️
OneDrive Migration
Migration of local drives, file servers, or third-party cloud storage to OneDrive. Users working from anywhere, files always accessible and backed up.
💬
Microsoft Teams Setup
Full Teams deployment — channels, policies, guest access, and governance. Configured properly so your team actually uses it effectively.
🤖
Microsoft Copilot Integration
Copilot for Microsoft 365 deployment and configuration. Licence assignment, readiness assessment, and ensuring your data is structured for Copilot to work effectively.
🔄
Tenant to Tenant Migration
Full Microsoft 365 tenant to tenant migrations — mailboxes, SharePoint, OneDrive, and Teams. Ideal for mergers, acquisitions, or rebrands.
⚡
Power Automate & Power Apps
Automation of repetitive business processes using Power Automate, and simple business apps built in Power Apps — without the need for custom development.
📧
Exchange Online Setup
Exchange Online configuration from scratch — mail flow rules, connectors, DNS, anti-spam, and shared mailbox setup. Done correctly the first time.
💡 All project work is scoped and quoted in writing before any work begins. Pricing depends on the size and complexity of the project — get in touch to discuss your requirements.
Cyber Security

Proper security — not just ticked boxes

Cyber threats are the number one risk facing SMEs today. We implement layered, enterprise-grade security across your Microsoft 365 environment — configured properly, monitored continuously, and explained in plain English.

🛡️
Microsoft Defender for Business
Enterprise-grade endpoint protection included in Business Premium. We configure, manage, and monitor Defender across all your devices — not just switch it on.
🔐
Conditional Access & Zero Trust
Control who can access your systems, from where, and on which devices. Conditional Access enforces Zero Trust principles across your entire Microsoft 365 environment.
👤
Entra ID Identity Protection
Advanced identity security with risk-based sign-in policies, MFA enforcement, and Privileged Identity Management — your accounts protected at every level.
💻
Intune Device Compliance
Every device accessing your business data must meet your security standards. Intune enforces compliance policies and blocks non-compliant devices automatically.
🔎
Huntress EDR — Managed Detection & Response
24/7 threat hunting and incident response backed by a dedicated Security Operations Centre. Huntress catches what Defender misses — persistent footholds, ransomware staging, and advanced threats.
🌐
Dark Web Monitoring
Continuous monitoring of the dark web for your business email addresses and credentials. Get alerted immediately if your data appears in a breach — before attackers can exploit it.
🎓
Cyber Awareness Training
Automated phishing simulations and security awareness training for your staff. Human error causes 90% of breaches — we train your team to be your strongest line of defence.
📊
Security Assessments & Reporting
Regular security posture assessments and monthly reports in plain English — giving you full visibility of your security status, active threats, and recommended actions.
🚨
Incident Response
When something goes wrong, fast response is everything. We provide immediate incident response support — containing threats, recovering access, and getting your business back online.
Not sure how secure your business is right now?
Book a free Microsoft 365 Health Check and we'll review your security configuration — identifying gaps, risks, and quick wins at no cost and no obligation.
Defender for Business Huntress EDR Zero Trust Dark Web Monitoring Cyber Training
Insights & Guides

9 free guides from our blog

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About SRX IT Solutions

A different kind of IT partner

SRX IT Solutions was built for SMEs that are tired of being overcharged for mediocre IT support. We specialise exclusively in Microsoft 365 — Business Premium, Intune, Defender, and the full security stack — and we deploy it properly, not just out of the box with default settings.

We work with a small number of clients deliberately. That means you get a direct relationship with a specialist who knows your environment inside out — not a ticket queue and a different engineer every time you call. Our pricing is transparent, our contracts are straightforward, and we'll always tell you exactly what you're paying for and why.

🎯
M365 Specialists
We focus on one platform and know it deeply.
💬
Direct Relationship
You deal with the same person every time.
🧾
Transparent Pricing
No hidden fees, no vague contracts.
⚡
Proper Setup
Deployed correctly and secured fully from day one.
One-Off Fees

Setup & project pricing

All one-off work is quoted and agreed in writing before we start. No surprises, ever.

Full Business Premium tenant setup (new tenant) from £800
Business Premium deployment (existing tenant) from £600
Intune setup + device enrolment £50 / device
Email migration £60 / user
New user full setup (ongoing) £75
Ad hoc support (non-contract) £85 / hr

Ready to find out what you're
actually paying for?

Book a free, no-obligation Microsoft 365 Health Check. We'll review your current setup, identify any gaps, and give you an honest picture — no sales pitch, no pressure.